Meet the 2014 Founders: Evolso, The Dating App Giving Power Back to the Ladies.

In our continuing series, we are introducing the StartupYard 2014 teams in individual interviews with their founders and key members at the accelerator. Here is Alin Stanescu, of Romania, talking about Evolso, the online dating app that “gives power back to the girls.” 

Could you tell us about Evolso in a few words?

Evolso is a new flirting app that offers unique features to female users. It allows women to initiate contact with male users, and gives matches the opportunity to organize their first in-person interaction in their shared favorite venues. Basically, women get to pick guys they want to meet, based on the places they both like to go.

What distinguishes you from Tinder, or other competitors?

We are different because we understand that male and female users have different problems when it comes to dating. Guys experience a lot of rejection, and for girls it’s the “creep factor,” or unwanted contact from men. We solve these issues, and we also focus on real life interaction of the users. We’re not passive the way Tinder is, and It’s not all just about looks. Milestone

Tell us about yourself. How did you become CEO of Evolso, as a first time entrepreneur?

I became the CEO of Evolso in 2012 at a Startup Weekend event in Romania. I pitched the idea and formed a wonderful team that is still together today. I was very fortunate to have found like-minded people who wanted to build and create as I did.

And what about your team? Are you all first-time entrepreneurs?

Yes, we all are first-time entrepreneurs, with different backgrounds related to the tech industry! But that’s par for the course these days. We’re learning a lot. It’s all about your will to learn, asking the right questions and being in the right place at the right moment with your breakthrough idea.

The Evolso Team:

You’ve mentioned “giving the power back to the girls.” What does that mean to Evolso? How does Evolso empower women?

Alin Stanescu presents Evolso at a tech summit at Techsquare.

Alin Stanescu presents Evolso at a tech summit at Techsquare.

Evolso wants to focus more on girls in offering them unique functionalities inside the app, functionalities that male users will not have. We think that if girls let the guys know exactly who they like, this can be a real game changer.

We started out with the idea of a purely “events-based” app. That idea is still a part of how Evolso works, but the inspiration for the app being girl-centered was something that evolved gradually through the mentorship we experienced here at StartupYard. We were constantly challenged to find an angle; an experience none of the other apps can offer. At the same time, we looked at ways that users “game” the current generation of apps to get the most feedback from other users. We found that a lot of this gaming of the system would be eliminated if we changed the rules; if, for lack of a better phrase, we threw out the idea of “fairness.” Allowing women to take the initiative makes this a different kind of product. Who says dating is fair anyway? That’s an assumption we’d like to test here.

Team from Romania with mentor Ludovic Neveu.

The Evolso team with mentor Ludovic Neveu.

What kind of market do you plan to target with this app and platform? How old are your ideal users, and what are their interests?

Our target market is university aged students. Students who want to meet each other, enjoy their student life and have fun. Our desired market is the UK and the English speaking people of Europe. Our users will need to be willing to socialize, open to new people in their lives, and never forget to have fun.

What’s your overall marketing strategy? How will you get to the critical mass you need for a dating app service?

Well that is top-secret now isn’t it? Just kidding. The way we are planning to do the magic is that we want to have Official Evolso parties in key periods for the students in the cities we are targeting. The critical mass factor (of app usage) can be reached in creating the “word of mouth” effect with the parties. We want to be the first thing students think about when they go inside a club and they are reaching for their phones. We are showing venues also inside the app. All the venues that want to be a part of the concept, in the near future, will advertise our app offline or online. Similar to what Foursquare is doing.

For those of us, like me, who pretty much missed the online dating game completely, what has changed with this technology in 10 years? Why is it more attractive now than in the early days of Match.com and other web-based services?

The dating market is very competitive. Only if you are really good, will you really have a shot at making it. At the beginning, online dating websites such as Match.com where very popular, the problem was that you could not use it all the time. Now you have all the technology you need in your pocket, you can access the information when you need it. It is much more attractive now, with a push of a button and a swipe to the left or the right to see what you are looking for. It’s easy, fast, addictive and fun. Evolso is offering all of that, it is easy to use and is offering quality regarding the content it provides.You have it in your pocket and use it for fun. It offers mystery and intrigues the user with not knowing who they will find as a match. Venues are important too, for the first real interaction between users, that’s why we focused also on offering them a way to break the ice and meet for the first time in their favorite common locations. There are other dating apps out there. Our aim is to do something unique that is especially attractive for young, active women. We think that despite the size of the market, that is a segment that has so far gone underserved.

Tell us about your experience at StartupYard. What have been the ups and the downs, and who have been the most valuable mentors for Evolso?

The Evolso desk at StartupYard

The Evolso desk at StartupYard

The experience at StartupYard was and still is amazing. I highly recommend young entrepreneurs to try and enter an accelerator if they want to develop their business ideas. Things here are going at an insane pace, and the amount of knowledge you get is purely priceless. Ups and downs? Every startup has ups and downs, the idea is to play the game right and win at the end. One downside was the time we were spending inside and working 11 hours per day, and the upside was that we were spending the time inside and working 11 hours per day ! It is our project. We need to make it work no matter what. The most valuable mentor to us for the moment is Cedric Maloux, who has been there for us at any given time offering his support and guidance to choose the proper path when faced with a problem. He is one of the best minds here at StartupYard. Other valuable mentors for us are Ondrej Bartos for helping us with contacts when we were stuck in the process, David Booth for giving us advice regarding the vision, Viktor Fischer with feedback about the path we are taking and many more. StartupYard’s unique quality is that they are offering a list of very valuable mentors that can change the way a startup will evolve. [ssba]

Meet the 2014 Founders: Gjirafa, Albania/Kosovo’s answer to Google

In our continuing series, we are introducing the StartupYard 2014 teams in individual interviews with their founders and key members at the accelerator. Here we introduce Gjirafa, in the words of CEO and Founder Mergim Cahani, of Kosovo. 

 

Mergim, how would you describe Gjirafa in a few words?

It’s an awesome animal with a long neck :laughs:.

Gjirafa is a full-text web search engine and a news aggregator specialized in the Albanian language. Gjirafa will bring relevant information that will be easy accessible to over 12 million Albanian speaking people worldwide.

So it’s Google For Albanian Speakers. Isn’t That Job Already Taken (by Google)?

You could say the same thing about Seznam or Yandex (the Russian search giant), but they’ve thrived in competition with Google. That’s a great model for us moving forward.  Competition between Seznam and Google have brought better results for consumers in the Czech Republic. Google doesn’t own the internet, and it shouldn’t.

And no, we aren’t Google. We have something that Google does not have. Gjirafa has access to local data, understands the market, and has been developing technology for full-text search in Albanian language. That’s something no one else has ever done, including Google.

Albanian stands alone as a language with no relatives.

Albanian stands alone as a language with no relatives.

Gjirafa is turning quite a few heads with our mentors at StartupYard. Why do you think that is?

Our team is built to impress, with a very strong business and academic background. Three founders have a combined 30+ years of experience, one previous successful startup, four masters degrees and one PhD. The advisory board features prominent figures in web search and management, Prof. Torsten Suel and Prof. Jay Nathan respectively.

We are very happy to be getting so much positive attention, but important to note is that mentors’ inputs and constructive feedback is shaping our product and company further. From day one at StartupYard our value proposition started to get better and better thanks to mentors’ feedback. The reason why most mentors and investors are interested, we think, is that our project has the prerequisites to make it promising: a strong team, an excellent market potential, and the technology – specifically our differentiating product features.

Mergim Cahani: Founder and CEO of Gjirafa

Mergim Cahani: Founder and CEO of Gjirafa

What brought you to StartupYard? What have been the benefits for you, so far?

I am certain that StartupYard is de facto the best accelerator that our team and project could have picked. In fact it is the only accelerator that we wanted to be part of (within the context of this project). It has just about all the ingredients of other accelerators, including the ones from Silicon Valley, and then some – that directly gives us better opportunities and increases our chances of success.

Mentors, investors, angels and VC’s, involved with StartupYard can more easily comprehend the potential of our project at our targeted market than other investors from other geographic areas. There are great similar success stories in the Czech Republic, and some of these investors are involved directly in those projects (www.seznam.cz is one example). They understand our product, they recognize its potential, and have a clear idea what it takes to reach our goal. This way, they can provide feedback that is so vital to company success, and some have already shown interest to be part of this journey.

Where to start with benefits of StartupYard :laughs: We love Prague, StartupYard at TechSquare has an amazing working environment, great people, a lot of events, and, can’t forget,  great Czech beer. As far as accelerating our project growth, we have meet some industry leaders, Chairpersons, CEOs, and investors from world leading corporations, who really helped shape our product and increase our value proposition immensely. Also there are a lot of perks, to mentioned one: we are en route to becoming a BizSpark plus company (that is around $60,000 in azure credit that we were planning to spend). Last but not least, people who run StartupYard know their business- they have a proven track record and experience that was evident from day one.

left: Cedric Maloux, Director Startup Yard. Right: Mergim Cahani, Founder CEO, Gjirafa

left: Cedric Maloux, Director Startup Yard. Right: Mergim Cahani, Founder CEO, Gjirafa

What are your near-term goals for Gjirafa? What products and services will be part of the ecosystem at launch?

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Our near-term goal is to launch within two months. We are planning to include a few “elect” services at the beginning. That means a full text search, news aggregation, a transport scheduler for Kosovo, Albania and Macedonia, weather widget, and Albanian web facts. All these services are one of a kind, as they currently do not exist anywhere. The obvious exception is text search, where Google is a player, but we think we can do a better job, as we are focused only on one language and one specific segment of the web. That’s worked for Seznam, and we think they’ve shown us the way to success against the Google Goliath.

How about your long term goals?

Our long term goal is to become the front page of the Albanian speaking web. To be synonymous with “Internet” in the Albanian mind. If you speak Albanian, when you open a browser, it will open on www.gjirafa.com. We will provide highly relevant services and ease of access to information that is geographically localized and based on the Albanian language. Gjirafa will be more than just a useful search engine, it will be everywhere for everything. I will not speak to specific services that we plan, but I can tell you that there is a full list on queue that we are prioritizing; each one of them more valuable than the next.

As a sneak peak, enabling e-commerce in Albania and Kosovo, at this moment, tops the list of our long-term goals. Replicating the platform to other Balkan peninsula countries, is also a viable option.

You’ve mentioned developing a unique search engine for the Albanian language. Can you tell us about the development process?

It was fun! :laughs: That may sound extremely nerdy, but I don’t mind. It was really fun.

Working on this from Kosovo was a different experience than the time I spent in the United States; where in my last job I worked in a typical corporate environment. Previous to that I was in Academia, and being able to work full time on a project that I loved, what can I say? It was thrilling.

I turned one bedroom of the house into an office (this startup was luxurious; no office garage)! I used a bit of my prior experience with developing large-scale full search engines, from my Masters program at NYU Poly School of Engineering, and the very valuable help of my mentor Prof. Torsten Suel, to create all the pieces needed for the Gjirafa engine; multi-threaded crawler, indexer, query processor, and a few things in between. I developed a prototype that was not the best out there, but it was good enough and I was happy with the outcome.

The biggest limitations at the beginning were hardware and bandwidth, plus latency, and occasionally an algorithmic problem that kept me up at night. Later, two friends joined me as co-founders, and now we are working on making the engine even bigger and better. One co-founder Ercan Canhasi, PhD, is working on the search engine, while the other co-founder, Diogjen Elshani, MS, is working on the business development side.

Why do you think competitors like Google haven’t focused on Albanian speakers,

Google hasn’t ignored the market completely. I think they’ll regret their absence.

The scalability of Google allows it to fit almost any market given enough data. But there are two problems here (1) currently there is not enough data for the Albanian language on the web, and (2) the Albanian language is one of the most lexically unique language in the world. Google can’t search something it doesn’t have; it can’t index information that currently does not exists on the web. As far as the language goes, Albanian is one of the a few languages that does not derive from another language; it is a branch on its own. Processing a language (intelligently), means some knowledge is needed for that language. Linguistic research in English, and for a lot of other languages, exists. There is almost no linguistic research for Albanian that applies in this context. We are currently researching and developing Albanian grammar and syntax for NLP.  We have done the groundbreaking work that will tie Albanian speakers together online, through their language.

Kosovo’s political situation has undoubtedly held back business development in the region. Do you see the situation as improved enough for the region to compete on a level with the rest of Europe?

It is true that the political situation in the region has set back development. But things have started to take a turn, and Kosovo and Albania are becoming emerging markets especially in technology development. Based on our web mining data, the Albanian web is still in the early stages of development, but it has doubled in the past year and it is continuing its growth rapidly. That might sound like not much, considering that the whole size of the web increases at the same rate, but the difference is that the Albanian web has been expanding its core economic value at a much greater rate than the average. It is developing, and that means there are enormous positive gains to be made across a huge range. The rest of Europe will not see its web experience improves by 200% in the next 2 years. Albania and Kosovo will see that kind of improvement.  This web infancy is one of the reasons why the market is not penetrated by global companies, which makes it a logical reason why our project represents a great opportunity right now.

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What’s your general strategy for marketing Gjirafa? Google has name recognition in search all over Europe. How can you compete with that position?

Our position is with the unique services that we provide for users that Google, and other competition, do not. People need information, and currently can not get it online, and we feel that this market has been left behind – but they will be able to find it on www.gjirafa.com. Also, we will provide a targeted platform for merchants that will enable them to reach their customers. That aspect of the online economy is completely absent in Albania/Kosovo. Can you imagine that? It’s 1999 in online advertising there. Imagine what that means for the future. Our marketing strategy is diverse and a combination of several channels. Without going into specifics, we have a few marketing strategies planned for direct and indirect marketing.

 

Gjirafa is planning to launch its full text search engine in July of this year. 
You can connect with Mergim via Linkedin. 

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Meet the 2014 Founders: Famely

Over the coming weeks, we will be introducing the StartupYard 2014 teams in individual interviews with their founders and key members at the accelerator. We kick off this week with Famely, the news and social media aggregator that allows you to keep tabs on your favorite personalities, wherever they appear in the media. 
 

Tell me about the Famely team.

Nemec: I’m Pavel and he’s Pavel too. He’s Pavel Volek and I’m Pavel Nemec.

Volek: I’m from Prague and he’s from Brno. We met on the way to France as Erasmus students.  I studied software engineering, at Prague Technical University, and was in France for 18 months on Erasmus. We got to know each other on the trip, and stayed in contact. The idea for Famely came about 2 years after we met.

Nemec: I studied in Brno (computer science at Masarykovo University). We’ve both suspended our studies to be here at StartupYard. I’m doing a PHD, and Pavel is finishing his masters. But we’re happy to be here now.

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Pavel Nemec and Pavel Volek. Co-founders of FamelyApp.com

How did you come up with the idea for Famely? Was it based on an interest you had in celebrity news and gossip?

Nemec: No, neither of us is actually too much into gossip exactly. It was just that as a student, I met so many many interesting people, well known public figures, startupers for example, that I got a chance to meet. When you meet someone really fascinating, you want to read what they have written, but also see if they do something else that’s cool and new. Clever people constantly generate new opinions, and I wanted to keep tabs on them. I searched blogs, youtube, facebook, and collected the information constantly, but you can never keep up.

Volek: When he told me about the idea, we realized we could find broader applications like sports, which I’m interested in. I’m a big fan of Real Madrid, and they have an app. But the players also have their own Twitter accounts, and they appear in places the “official” app doesn’t cover.  And there are sports aggregators, team apps, etc, but if you like multiple teams or different players, you want to control the info that you get. You can’t do that with any existing app.

Last year, Parov Stelar, one of my favorite musicians, had a concert in Prague. I found out two days after he was here. I think that happens to most of us at one time or another. If I had been checking his Twitter feed, I might have known about that. There are a lot of small clubs in Prague that really famous people do shows in, and nobody hears about it. You can’t keep up with all the ways that artists communicate with fans.

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But this is more than just an events app, isn’t it?

Nemec: Yes. A friend of mine reads gossip magazines and such. I mentioned the potential for a product like this, and they reacted strongly. We realized it could be about more than just events. The definite change came from the mentors [at StartupYard]. We knew before coming here that it was an aggregator for celebrities, but we hadn’t yet decided what market to target. We wanted to be more general. The mentors convinced us to focus on a smaller market. Celebrity gossip is a good place to start. There’s a lot of material out there, and a larger base of users. We can use this initial feature set as a way to hone the app.

How does Famely fit into the landscape of Twitter, Facebook, and other news aggregators?

Nemec: Aggregators are about aggregating your interests, but not the profiles of specific people. That’s what makes us unique.

Volek: You don’t need to learn how to use all these different platforms to find all the info you’re looking for with us. Our app is one way: focused on content.

How are you planning to monetize the app?

Nemec: The core will be about affiliate marketing. Tickets, apparell, this kind of thing. Our target market spends a lot on entertainment and clothing. We are also exploring freemium models, but that needs a lot more testing. It’s hard to say if a user would be willing to pay for more celebrity content, or for a larger library of celebrities, or what exactly. You have to be careful in considering any kind of paywall.

Volek: We are also considering magazine partnerships. We want to integrate affiliate ads, and not break the design of the app in incorporating targeted advertising. Relevant ads are important to us. We think the next generation of users wants ads that are highly relevant to them, and to the content they are looking for. Too many ads are great for advertisers, but they’re not what people really enjoy seeing. But Famely offers a tailored content experience, and that means the opportunity to target ads in very pleasing ways.

What is your strategy for promotion?

Nemec: We’d like to approach individual celebrities, particularly those that need a prepackaged solution for promoting their own content and news. That is, those without their own apps already in the Apple store, or Google Play Store.

The app will launch with pre-selected celebrities and feeds to allow us to start with great quality. We’ll start with just a few, so we can really dial in the product, and deliver consistently relevant content to our users. A great experience, exactly what fans are looking for, has to be there from launch day, or people won’t keep coming back.

What do you see as your core user group, and your main competitor?

Nemec: Our core users are “real fans.” We see our initial appeal being with english speaking young girls, who are fans of actors and musicians, but also sports fans. Celebrities try to cover all social networks and core fans at the same time do not want to miss a thing about their favourites. The point is, since there is no longer only one social network on the market, it is harder and harder to keep up. When we spoke to some fans of famous musicians, they really checking all sources they know repeatedly over and over again to not miss a thing. Also when their favourite celebrity gives an interview for an online magazine which they don’t read because they read the different one, they simply miss it. Well, no longer with Famely.

Volek: There’s no direct competitor. The market is very fragmented.

Nemec: Yeah. There is Flipboard, who are the biggest in this market, and then there’s Facebook paper, who are doing something related. But they both focus on topics and news sources, instead of people. You can create a Famely-like experience on Flipboard, but it’s not made for that. Facebook was also not designed to connect fans with diverse news sources- only with fan pages, so we see a big opening.

Volek: We want to offer credibility and quality content channels you can trust, but go outside of the “official” newsfeeds and twitter accounts, to get other perspectives on famous personalities. That’s what people really want, we think.

 

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Let’s talk about StartupYard. How has your experience been with the accelerator?

Volek: It has been exciting. We’ve met a lot of interesting people. I’d like to follow some of them on Famely!

Nemec: Having a core focus of Data and Analytics brought together teams that really have a lot in common.

Volek: Yeah. Mergim (Cahani, from Gjirafa) has advised on open source libraries and data analysis tips for us. We haven’t swapped  code, but the general advice is very valuable. Having teams around you who are experiencing the same challenges is much better than going it alone all the time.

Who have been your most interesting/challenging mentors? Who has taught you the most?

Volek: The advisors come from vastly different fields. For technology, Jaroslav Gergic, a VP at GoodData, advised us on cloud technology, and how to deal with massive numbers of users so we don’t break the servers. He was a huge help. We’ve still broken the servers though :laughs:. But that wasn’t his fault.

Nemec: Advisors have been very helpful. Mentorship here has really meant more commitment than we expected. David Booth (CEO of 2nd Degree Leads), for example, gave us incredible advice when he was here, but then followed up after few days to give us more interesting tips. They kept thinking about us after the mentoring sessions.

It’s also great to meet with investors and see how they think about their potential investments. That’s the experience we had with Andrej Kiska from Credo Ventures. They’ve explained precisely how they validate products on the market, using equations for spreading of the “epidemic [of users].” We’ve found these new directions in thinking to be really helpful.

Register for Updates on Famely at FamelyApp.com

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Irena Zatloukalova: Keep It Simple (For The Media)

StartupYard Mentor Irena Zatloukalova

StartupYard Mentor Irena Zatloukalova

Wednesday, startup teams from StartupYard spent the morning and most of the afternoon in PR training. PR and internal communications manager Irena Zatloukova,  of Seznam, grilled each of the teams for several hours, walking them through the experience of having to pitch their companies, answering uncomfortable or difficult media questions, and crafting and selling a narrative to the media. Here were some of the takeaways from the session:

Journalists are People Too

Irena Zatloukalova should know something about journalists. As head of PR for Seznam, she deals with all of kinds. The most important highlight of all of her experiences was this: journalists are people too. People know when they’re being treated fairly. They generally know when you’re lying, or when you’re not being completely honest. They know when they’re being used, and they resent it the same as anyone would. They also respond to positive inputs in all of the same ways that other people would: praise, trust, caring, and interest inspire journalists just as they inspire others.

Understanding Conflicting Motivations

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Irena and Cedric kicking off the workshop

Zatloukalova pegged the sometimes tense relations with journalists, especially among entrepreneurs, on the conflicting motivations that publications and their editors, and entrepreneurs have. As an entrepreneur or as a company, there’s a tendency to want to carefully craft a journalist’s take on your activities, and push a specific, self-serving narrative. At the same time, reporters have to justify, to their bosses and their readers, writing about a given company, or a given product. Often the interests of a journalist and a business are not perfectly aligned, and tension arises when a PR manager or a CEO is not able to accept those differences amicably- when the representatives of a company can’t respect the position a reporter is in. PR reps can form the destructive habit of “blacklisting” or cutting off disfavored reporters and publications for not toeing the company line, and they may also be tempted to distort the truth, or to lead journalists on with misleading intimations or false facts. This is a symptom of expectations that would be impossible to meet: that reporters be an apparatus of marketing, rather than a medium and means of communication.

Building a Story

 

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Team Evolso gives a mini press-conference

And to avoid these traps of poorly managed expectations and conflict, Zatloukalova talked about “building a story.” Story building is a way of approaching communication with media, that keeps in mind that media will always form its own conclusions based on the information provided, and the impressions of the journalists themselves. Thus, 3 elements are key to getting media to do what you need it to do, and Zatloukalova suggested that startupers ask themselves these three questions:

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Team Girafa in particular wants some of Seznam’s secret sauce

Is it News?

Is the story actually of interest? Is it something unique? Does it have import for the readers? Just because you want the media to talk about you, doesn’t mean they will. Many young companies can be tempted to see any information they give to the media as an enticing gift, when in fact they offer little of real substance or interest. It has to be news.

What are the Details?

This part is about curiosity. Facts make the story real, and they are the juiciest part of the story. Providing the media with facts makes the story real for them, and gives them something to present to their readers. Without statistics, exact figures, dates or percentages, your story’s context can be unclear. How important is this news to you? To your market? To the reader? To competitors? What do the numbers actually mean? The details lend credibility, and offer the media something they can use to justify their story as important, and meaningful. Without facts, there is no story.

Is This a Trend?

Finally, what does this piece of news say about something bigger than your company? Reporters love to find and tell stories that demonstrate a pattern or an emerging condition in the market, or in society in general, that has not been fully described before. If your product is beating a competitor that was thought unbeatable, this could be part of a new trend. If your users are interested in your product for a novel reason, that too could form the basis of a new and noteworthy change in the way things work. Trends can be small, restricted just to your market, or even to your own company, or they can be big; saying things about society, about your country, about the future, and about technology, art, and the economy.

Not Making Journalists Think

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Zatloukalova also stressed the “Art of the Soundbite,” or the unique framing of a particular narrative your company is pushing, which expresses itself well in just a few words. The object when addressing the media is to speak in terms that are *evocative* without being too specific or conditional. The more a journalist evaluates what you say based on its internal logic, rather than on his or her own biases and experiences, the better of you are. So make these arguments and viewpoints interesting and memorable.

She gave examples like Apple’s “The World’s Thinnest Notebook,” soundbite for the introduction of the Macbook Air, and Cedric Maloux, our director at StartupYard, added his favorite, also from Apple: “1000 Songs in Your Pocket.”

Don’t Describe, Evoke

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All the teams had an opportunity to grill and be grilled. No one was spared in this workshop.

Evocative soundbites are those that make a strong statement, which forms a clear image in the mind of the journalist, which he or she can pass on to a reader. This process is one of positioning, as well as promotion; Zatloukalova gave the example of Seznam itself: pointing out that Seznam doesn’t speak in terms of itself alone, but evokes the images that reporters are familiar with, to contextualize the company: “Seznam: the only company in Europe competing on a level with Google,” or simply “Seznam is the Google of the Czech Republic.” These sorts of statements are strong, can be backed up with facts, and are easily understood and repeated. The simpler a statement is, the greater a chance it has of finding itself repeated and used again. As an editor, Zatloukalova will often take the writing of a marketing copywriter or a fellow PR rep, and remove, to their great frustration, all of the adjectives from the piece. The point in this should be clear enough: what is important is not your opinion by itself, nor how you wish people to see things, but rather statements of fact that can be argued convincingly. You can tell someone that your app is wonderful and innovative, but why should they listen? People listen to surprising and unexpected statements- even statements they don’t necessarily agree with.

One of the CEOs at the workshop voiced a doubt about this strategy. “The Macbook Air wasn’t the thinnest notebook in the world. What happens when your claim is only arguable?” But Zatloukalova pointed out that arguments of that kind aren’t particularly bad, for an established company or for a new one. If the media is arguing over or critiquing your claims, you’re in control of the conversation at a basic level: they are already talking in terms of how you see yourself.

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Presenting the 7 Teams of StartupYard 2014

Following a month of intense mentoring, all 7 of StartupYard’s Spring 2014 teams are ready to meet the world. While each of them come from a unique place, and a unique period of development, some with a massive code-base and near-complete products, and others without even a name, all of the teams have made impressive progress in the past month.

Demo Day

On June 18th, all of these teams will present their products, and several will officially launch, during StartupYard’s Demo Day, taking place in Prague. Those interested can already book their ticket at this address

And Now, The Teams, and Why We Chose Them

Below is a review of the teams, with links to their websites, and a short ‘position statement’ description of each. Then we’ll go deeper, and talk about why we chose these teams, and how each has met the challenge that we made when we invited them to join us in Prague last month. The teams are presented in alphabetical order.

Evolso.com – Romania

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Evolso is a next-generation dating app that gives the power back to girls through features not accessible to male users. Using the knowledge of their favorite venues, it lets users select people nearby based on common interests. Evolso presents a new way to break the ice and meet people in your favorite common places.

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Evolso impressed us from the get-go. We know what you’re thinking too. Really, another dating app?” We’ll remind you that some of the greatest product innovations of the last 2 decades have been in this market. Facebook wasn’t always for wishing Grandma a happy birthday. It started with dating as a powerful motivator. This idea does something that Tinder and traditional dating sites don’t: it gives people a great reason to get together, and it lets women meet the kind of men they want to be meeting. It also lets men be themselves. What could be better? The Evolso team is young, and they have a lot of room to grow into this market. We’re betting on them.

FamelyApp.com – Czech Republic

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Famely is a mobile magazine for fans who want access to all the latest news about and by their favorite people, in one place, at the swipe of a finger. We aggregate content from social networks and the internet to create a magazine filled only with information about and by people you like.
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There’s been a lot of joking with the Famely guys around the office. We called this one the “Justin Bieber App” for the first few weeks. But Famely impressed us with their design skills, and their vision for something that really doesn’t exist in the market: an app that aggregates content about people you geek out about. It’s simple, and that’s the best part. Famely is a member of a growing tribe of aggregation services, but they’re early in the game when it comes to this level of segmentation in the market. The app, by the way, is beautiful, and the possibilities are easy to grasp. Why should celebrities be the fodder of gossip rags? Let’s make fame a little more social.

Gjirafa.com – Kosovo/Albania

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Gjirafa is the first search engine and news aggregator for Albanian, a lexically unique language spoken by over 12 million people worldwide. Using advanced Natural Language Processing algorithms, Gjirafa provides access to data that currently cannot be searched online.

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Where to start with these guys? The team is distinguished and full of fantastically talented people, with academic and business experience few of the teams can boast. When they came to us, we didn’t even know this market existed. But it does: Google doesn’t fully index pages in the Albanian language. No search engine does. But with the Albanian web growing exponentially, and Kosovo becoming a tech beacon in the region, it’s an incredible discovery for SY and for investors in Europe. It’s also great news for Albanian speakers, who are going to be heirs to the next Seznam. What’s not to like?

MyPrepApp.com – Czech Republic

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MyPrepApp is a mobile and online service to help students who lack motivation to pass their important exams. MyPrepApp creates customized preparation plans for students, and uses gamification and friend support to motivate them to fulfill their study plans and achieve better exam results. In the Czech Republic, MyPrepApp.com was launched as Hrave.cz on April 29th, 2014 generating its first revenue on that day.
 

It’s no secret that now, more than ever, the exam is king in education, in Europe and in the United States and elsewhere. Unlike most e-learning product/services, MyPrepApp, based on the already running Hrave.cz, focuses on results. The approach sets them apart from a lot of players in this market, and it allows them to engage with independent content providers, instead of bigger publishers, giving them a competitive and creative edge.

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SentiSquare.com – Czech Republic

SentiSquare is an online service for digital marketing managers who deal with high traffic and noise in social media and can’t comprehensively monitor what their consumers are saying about their brands around the globe. SentiSquare uses deep semantics to discover and summarize opinions hidden in multilingual content, giving a clear understanding of the main issues customers are facing.
 

Not all great products come from entrepreneurial beginnings. SentiSquare started as a graduate project at the University of Plzen, and the team is very academically oriented. But what they don’t have in marketing and business experience, they more than compensate for with technical prowess. Their innovations are going to be of incredible value to clients with truly global customer engagement. If you’ve ever said a bad word about one of their customers, or a good one, they’ll know about it.

Warrant.ly – Serbia

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Warrantly is a Software-as-a-Service for consumers who want to store their warranties in one place so they will never be lost. Users can track purchased items through their warranty period, report problems and more. Retailers and manufacturers can use this data to improve their products and gain new customers.
 

You know that feeling, when you’re at the check-out line at Euronics, or Best Buy, or Tesco, and you know that there’s some extended warrantee they’re going to offer. But also you know something about how these kinds of products are supposed to be covered for a year by law. Or was it two? Or only 90 days? You throw the receipt in a drawer, and when the thing breaks 364 days later (which is guaranteed), you won’t know which receipt is which, and you won’t have the heart to fight back. No more.

Warrant.ly is the best kind of idea: a simple one, with a huge benefit. It will keep you up to date with your warrantees, and save you money. It will also keep manufacturers and retailers accountable to their customers, and give them the opportunity to upsell and cross-sell customers who have and use their products.

 

YourPlaceApp.com  – Kazakhstan

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YourPlace is a mobile and web app for places who want to foster strong loyal relationships with their customers. We use advanced statistics and targeting, a creative offer system, to create unlimited opportunities for venues to organize bonus and loyalty programs. Mobile users receive constantly improving targeted offers from their favorite places.
 

Who doesn’t like to feel special and be recognized? Dial-a-deal apps may seem to a crowded market, but YourPlace has an approach we haven’t seen before. The key is in prompting restaurants and venues to engage with their customers by offering them deals, which the app helps them to generate. An owner may not know much about what kinds of deals their customers are attracted to, but YourPlace gives them a way of easily finding out, and capitalizing on the experience of other nearby locations, and of potential users. There’s no risk to trying YourPlace, but there’s plenty of potential benefit, for owners and customers alike. 

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The StartupYard *UnConference*

This week, StartupYard hosted and our director Cedric Maloux ran our first “Unconference.” For those as yet unfamiliar with the format, as I was myself, unconferencing is an alternative take on a conference in which the participants help shape the talks and sessions offered.

How it Works

The format is comprised of informal jam sessions in which very active or experienced participants can lead discussions, but everyone is on the same level. It’s great for groups of people who share a good deal of expertise. And, I can report, it has the advantage of not being boring, which for anyone who’s attended a conference can tell you, conferences are always in danger of being.

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Cedric Maloux introduces the Unconference concept

With about 40 attendees, it was up to anyone present to propose a topic of discussion, either led by their input, or a group discussion. Most of our attendees were mentors or participants in StartupYard, and included people from Seznam, Synot, StudyInterActive, McKinsey & Company, and MediaStudio. The ideas were posted on a blackboard with a timetable and room arrangement. We voted to see which ideas were most popular, and quickly tried to arrange thing so that the most popular sessions were not running concurrently. Talks would be capped at only 30 minutes. A very small window for discussion.

Before we began, every proposed session and its author got about 30 seconds to introduce the concept of the talk, and invite people to join them. It all ran amazingly smoothly, and was really conducive to a friendly atmosphere.

Why it Works

Unexpectedly, I ended up leading a session myself in the first time bracket, on email marketing, a subject close to my heart. My talk was “The 7 Elements of the Perfect Marketing Email.” As the idea had popped into my mind at the last moment, and I had written it into the schedule expecting only a few people to be interested. But about a dozen people arrived to hear me speak about a subject for which I had not prepared any material.

No matter, I forged ahead and proposed a few of the ideas about what I think makes great email marketing. And here’s the best part: because of the informality of the format, and the time constraints, the attendees were quick to prod me with a bunch of questions I had no hope of ever being able to answer completely in the given time. These questions gave me great insights into what they wanted out of my talk. For example, someone asked whether he should send mass emails to his top clients using his personal email address, and if so, how to make sure there were no embarassing gaffes with names and personalization. That’s a question I wouldn’t think to answer.

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Conference attendees moves from discussion to discussion.

Clearly, the unconference is a great platform for launching dialogues and connecting with peers who have skill sets you may not even know about. I found myself spending the remainder of the evening reviewing my comments, and cursing myself for not adding *that* piece of information, or *this* anecdote to my talk. In short, it inspired me to flesh out my own ideas on the topic, and the questions honed in on what interested my conference attendees most.

 

What You Can Get Out of It

A big drag on conferences, it seems to me, is that much of the time, they’re vehicles for a few people to brag to each other, in front of an audience, about how successful they are. They can be cliquey and exclusive, even when they stated goal is to be for networking and expanding horizons. They can also be dreadfully boring, if not run well. Plus, when events are run by and for corporate sponsors, you tend to hear nothing very personal or revealing, nor insightful, just a laundry list of things going on, and impressive sounding job titles and projects. I hosted a conference once, for film makers in the Prague area, in which our first 3 speakers stood up and endeavored to list every single film they had ever worked on or, seemingly,  that they had ever seen on a movie store shelf. Mostly, when you ask people to talk about themselves, they have few insights into what makes them really interesting. What’s interesting about us to other people are things we personally don’t even notice or take into account. So a question based format can be disarming, and invigorating.

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Teams from Romania, Kosovo and Serbia have a quick huddle.

The really enjoyable part of the unconference, for me, was that the sessions were mostly unscripted, and not supported by slides or presentations of any kind. Presenters, not knowing if they would have a chance to speak at all, or what about if they did, were much more solicitous of input from others, and looked to their colleagues for feedback much earlier in their sessions. There were no monologues, and no “career narratives.”  This conference got right to the facts, and right down to business. I suggest you try it.

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Which Came First? The User or the Network?

It Takes:  “#invites/users * #acceptedinvites > 1” to Tango

Andrew Chen wrote a fascinating piece recently on habit forming feedback loops. I suggest you read it. I’ll wait.

Alright, well if you haven’t read it, Chen focuses on 3 key types of “feedback loop” that are essential to growing a social app’s user base, and subsequently increasing its value.

Here are the 3 types of feedback loops he outlines:

  1. A feedback loop that rewards content posters when they push new content into the network.

  2. A feedback loop that rewards passive content consumers with relevant and valuable content.

  3. A feedback loop that rewards (and culls) connections within the network.

Cracking the Chicken and the Egg Problem

But how did they GET THERE?

But how did they GET THERE?

As we’ve been finding a lot with our current cohort of startups, many appear to be confronted with a chicken-and-egg conundrum. Namely, they will need engaged users to create content and keep the platforms viable, and they will need content to win engaged users. This is a sticky wicket that many social and mobile platforms are currently struggling with. Which of these things comes first? And at first blush, it looks insurmountable. How do you get the equation: “#invites/users * #acceptedinvites > 1” to work when you can’t inspire users to invite friends, and you can’t inspire friends to accept the invitations?

Failing to execute a user-feedback strategy that follows Metcalf’s Law, as Chen points out, will cause the opposite effect to take place: a social network that is losing users is losing value, meaning it loses more users, and is accelerating its loss of value.

However, there is hope.

All Your Base Don’t Belong to Us

I think a fair bit of this startup anxiety about growth comes not from lack of self-confidence in the startup’s abilities, but from pride. In a world of startups where the “me too” pitches flow like Hollywood scripts, a lot of founders are probably afraid of being perceived as derivative, rather than innovative. They tend to see their potential social networks as essentially divorced from, rather than dependent on, the existing ecosystem of competitors. But that isn’t the case at all. The fact that there are 10 Million users in your product category already is a good thing, because it means there are users looking for a product like yours, and there are sure to be a fair number of people who will want the innovation you provide over an established competitor, whether it’s in price, efficiency, or a host of other areas. As we say, if you don’t have competition already, you almost certainly have no market, just a piece of technology looking for a problem.

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Tending An Unwalled Garden

So it’s important to understand, if you want to initiate feedback loops that will actually continue to grow, a number of things about your market and your target users. And it’s also important to understand how those users differentiate themselves. Luckily, most of the users a new social network would want to attract are *already* seeking the features or the community your new network would provide, and they are probably already doing what your network will allow them to do more cheaply, more quickly, or more efficiently. Your garden needs to have doors to other networks- they just need to be in the right places.

There are 3 basic types of users for a social network, one for each type of feedback loop: the content creator, the content curator, and the “lurker,” or content consumer. They’re often described as following the 1/9/90 spread, meaning that there are 9 curators for every 90 consumers, and 1 creator for every 100 total users. That means on any typical social-based app or platform, 1% of users will actively generate compelling content (hopefully), 9% will engage with that content actively (sharing, curating, editing, recommending, commenting), and 90% will view the content, and take no other actions.

Each of these user groups carries out a vital function, and their activities feed each other’s loops. Each social-based network has particular strengths. A content creator can be rewarded for the total size of her audience (Youtube profit sharing is an example of this), encouraging her to create more similar content. At the same time, viewers can be rewarded by a cornucopia of fresh content that they enjoy, presented to them every time they log in. Content curators, editors, mavens, and social butterflies, the 9% of users who can be relied on to share knowledge with others, can be rewarded in a few ways: some networks, like Facebook, reward this type of behavior with positive reinforcement: your attempts to join the conversation garner positive likes, making you feel like a content creator, without the hard work involved in actually creating the content you comment on, or share. Others reward this behavior through enhanced perception of status: followers on Twitter, or a rough prestige score, or a rank, such as those employed by some fan forums, or curation-heavy services like delicious and Scoop.It.

Keeping these three interests in balance is an important, and ongoing process. Facebook users will recall the deluge, reaching its peak around late 2012 and early 2013, of “content creators,” who were actually content curators sharing memes and jokey posts on Facebook, in an effort to drive ad-supported clicks to their sites: 9-gag, Upworthy, and others were the biggest culprits of this kind of “click-bait” exploitation of the Facebook platform. They were leveraging real content curators, the users who enjoy sharing with friends, to gain access to passive viewers. Facebook responded by raising the barriers to virality for that kind of content: stopping shallow or non-rewarding content from swamping the typical newsfeed.

Respect Your User’s Roles

It’s important to keep in mind that most of your users will not want to be active creators of content, or to take any active roles, in a social platform. A lot of founders are probably in the smaller cohort of curators and content creators, and don’t empathize with passive users. And this doesn’t just apply to startups looking to create social platforms. The ghost-town that is Google+ fell victim to a super-user mentality that was baked into its product DNA , and from which it has never recovered. When Google+ was ready to switch on for ever user, even forcing users of affiliated services to have a Google+ profile, there remained no focus on rewarding them for the types of users they were. It remained an exclusive club, that everyone was forced to attend. When Google’s attempts to enforce their own culture on their users don’t come off as corny, they seem frightening. That’s not how you want to be perceived.

Don't be *that* app

Don’t be *that* app

Instagram and Facebook both focus deeply on the rewards users get from generating content, but they don’t pester their users with reminders to use the service. Content creation is both stupidly easy, and uncannily rewarding. Others, Twitter for example, offer virtually no rewards for content creation, de-emphasizing depth of content through artificial restrictions, but focus heavily on curators, pushing their few active curators to gain followers and increase their profile, and leveraging large numbers of passive browsers to make that process rewarding. Still, Twitter allows its user-base to segment itself easily, relying on hashtags to make curating and browsing content seamless, and encouraging special interest communities to form in ways they can’t on Facebook. Interest is prioritized over relationships from user to user. The mix that you attract will be unique to your platform, but the platform should still be balanced toward the 1/9/90 paradigm, or it will likely not grow organically.

The Startup Line: Week One

Last week marked the start of the StartupYard Spring 2014 accelerator round. And it’s been a hell of a week so far.

We’ve welcomed teams from all over the world, including the US, Kosovo, Kazakhstan, Romania, Serbia, and the Czech Republic. Teams range in age from as young as 19, up to 35.

The teams are working on three mobile apps, a data mining application, an educational platform, a cloud platform for small retailers, and one search engine.

Team from Romania with mentor Ludovic Neveu.

Team from Romania with mentor Ludovic Neveu.

Petra and Petra (The Petras), the managers of TechSquare, our home, marked the occasion by arranging all 23 tables and chairs in our co-working space with a nice note and a can of Red Bull. The message was clear: let’s do this. We really appreciated the gesture, if not the caffeine hangover.

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The Teams are mostly staying all together in “The Big House,” a 4 story house near Techsquare, where the teams sleep or “collapse,” to use a more appropriate descriptor, after long days hacking away at StartupYard.

The Lion, The Pitch and the Positioning Statement

We’ve focused quite a bit in this first week on the pitches that Startup CEOs will be making to investors and potential partners 3 months from now. As we mentioned earlier, the teams had all written up positioning statements before they arrived. Most were pretty long, including features, technical details, business and marketing plans, etc. We, Cedric and I, worked with the teams in individual sessions to distill these initial drafts down into single paragraphs that average only 60 words.

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You merely adopted the dark. These hackers were born into it. Molded by it.

This has given the teams an amazing amount of focus, forcing them to very carefully define the problems they are trying to solve, and the customers they are planning to target, and how they will do this in a space they share with often more established competitors. It’s also an opportunity to start practicing their pitches, which are derived from the positioning statements they’ve formulated. In meetings with mentors, the teams have given their pitches and discussed their markets and technical challenges, and the positioning statements have given mentors a helpful sense of the context in which each team is working. As a result, the teams have all received more valuable feedback.

This Friday, the 7 CEOs from each of our startups gave their pitches in front of a crowd of techsquare denizens. It was a performance they are hopefully bound to repeat many times in the next several years. And honestly, the pitches were great. We can’t wait for you to hear them.

Justifying Your Existence

A concern from some of the teams early on, was that it wasn’t possible to distill the essence of their business plans into 60 words. Where was the profit motive? This is true. But the positioning statement is not a business plan— it’s more of an outline of a company’s mission. What is your company really all about? In what way is life on Earth better with your company in it?

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Startups need to be able to justify their own existence. And that goes beyond money.

Teams wanted their positioning statements to include business strategy especially- they wanted to talk about who their users would be *and* how those users would be monetized. Though monetization is a part of every successful business plan (it is essentially the definition of a good business plan), it is not necessarily an element of the company’s market position that needs to be defined early on. Plenty of companies that find massive monetization opportunities later on, launch without any proven sources of income.

Vasek Formanek giving an early version of is pitch, with the StartupYard positioning statement as a guide.

Josef Steinberger, from Pilsen, giving an early version of is pitch, with the StartupYard positioning statement as a guide.

We often struck on analogies in the real world. We asked teams to imagine a positioning statement or a pitch for a product like Facebook, or Youtube. Facebook and Youtube *make money* selling ads. But are they positioned as ad providers? No. They are positioned as places where people can connect and share the ideas and content that interests them. Advertising is the monetary benefit from a service that makes the world a better place (or at least a much more distracted place). But the essential market position of a Facebook, a Youtube, or even a Google, is providing a consumer facing experience, not a beneficial platform for ad-buyers. The platform is born out of the first condition: a great consumer facing experience means a great potential ad platform. Even for those startups in StartupYard who are essentially B2B concepts, it’s important to differentiate between what their products do for their clients and for users, and what those products do for the founders themselves. In terms of a company’s market position, the initial goal always has to be loftier than just making money.

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We Don’t Need No NDA

The question came from one of our startups quite early, on Day One, in fact. A team asked whether they would be signing any NDAs with our mentors. The answer is no, they won’t, but in the interest of clarity, we thought we’d make it clear what our view of NDAs or “non-disclosure agreements,” is.

A lot of startups are familiar with NDAs, and their members have probably signed one or two in their time. I’ve signed a few myself. But they aren’t worth much, particularly to a startup, for a couple of reasons I’ll lay out here.

They’re Worthless To Founders

You may have signed an NDA as an employee or contractor for a medium to large-sized company. In the context of corporate legal departments, an NDA makes a sort of sense. It is a piece of the due diligence of any company to show, through their normal procedures, that they value their proprietary information and practices, and are willing to defend them when necessary. Not to do so, in that context, would leave a larger company, and its legal officer, in danger of being found negligent, should legal action need to be taken against an employee who steals secrets, or leaks information.

On its own the NDA is not a powerful legal document that grants the company a right to control what you say, but it gives the company cover, in case an employee decides to really abuse their insider knowledge. But that arrangement is for employees and close partners, not for outsiders like investors. The only across-the-board exception to this general rule is for sensitive, one-time events like mergers or acquisitions, in which the details of the deal leaking could present major headaches for investors and companies both. In that case, NDAs are common, and not far-reaching in their scope.

All contractually obligated not to listen to your pitch

All contractually obligated not to listen to your pitch

VCs Won’t Sign Them Anyway.

And with good reason. A VC may hear 50 pitches in a week. And even if he hears only 2, there’s always a chance that your pitch, and the next company’s pitch are similar. The VC would open himself up to unnecessary risk by signing an NDA with you, if he knows that tomorrow, somebody presents him with a similar, but possibly better, idea. The value is in the team that is receiving the investment, and how they are executing their plans, not in the idea. That is virtually always the case. And VCs know this, and don’t want to be barred, possibly for life, from dealing with companies that do things similar to what your company does. By the same token, you wouldn’t want a VC to say: “I won’t invest in you because I’m afraid of legal action on the part of one of your competitors.” Does that sound fair to you?

It Makes You Look Arrogant

Contrary to most of our wishes about ourselves, our ideas are not usually all that valuable. So unless your pitch or your presentation to an investor includes earth-shattering news that simply must not be leaked for fear of some catastrophic consequence to your business (for example: you’ve invented cold-fusion, or you have created The Singularity), you’re likely to come off as an arrogant jerk for making a VC sign an NDA to hear your idea for the next Candy Crush Killer. StartupLand, however it may resemble Hollywood these days, is not dealing in tentpole movie releases, and VCs are not leaking screeners to Pirate Bay.

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Daniel Hastik of Futurelytics: “Be Free to Make Mistakes”

Daniel Hastika StartupYard mentor who will be working with our Spring 2014 teams, is a serial entrepreneur and globetrotter. When he’s not tending to one of the first Czech based hosting companies from his home in Melbourne Australia, he’s founding new companies with the help of Seedcamp and Credo Ventures. And he manages it all remotely. Quite a feat, so we caught up with Daniel last week to ask him how he manages it all.

Read more about Futureleytics on their blog, and a bit more about Daniel at hrkavarna.cz (article in Czech). 
 
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Daniel, you launched Futurelytics in 2012 through Seedcamp. Can you share a bit of your founding story with us?
The co-founders know each other from university times; we have crossed in our professional lives multiple times in various IT companies across Europe. We’ve worked together in a consultancy for retail in Czech and also as advanced analytics consultants for a Nordic company. I’ve also been managing my own company over time as one of the first web hosting businesses in The Czech Republic, and had trouble recognizing patterns in my client base (thousands of clients) and Mirek helped me to find my most promising ones and get a rid of those that just consumed support hours. We thought that might be a good product and Jan, our colleague, has helped us to foster the models and we started to realize that we could really build something out of it. We applied to Seedcamp with this idea and were chosen from among approx. 800 other companies. From that time on our lives changed.
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You’re currently based in Melbourne, but your team is in Ostrava (Czech Republic), how do you manage that kind of responsibility remotely? 
We are building Futurelytics as a global company from day one. I’ve been on the move for the last 18 years and have travelled across the world multiple times. We believe that we have the right passionate people, self-motivated and responsible in what they do. We do not over-control, and everyone is taking their own responsibility in their actions. Freedom of choice is very important for us. Some people want to work on Sundays, some during the mornings .. there’s creativity in what we do and that doesn’t come with control. This way, we can have a distributed team. I’m responsible for business, and Mirek is product centric. We are really complementary in our day-to-day tasks and we move fast. Of course we are making heavy use of various online tools like Gmail, Hangouts, Trello, Harvest …
You’ve attracted some great investors, including our own partner Credo Ventures with Ondrej Bartos. What’s been your strategy for attracting investors, and what advice would newly-minted founders most profit from, when it comes to talking to VCs and Angels for the first time? 
Any startup that wants to impress great VC investors needs to be proven and/or backed by a previous Angel-type investor, an incubator or another trustable entity (apart from a great product and scalable markets). We are proud to be a part of the Seedcamp family in that sense.
The very first investors value the founders’ attitude, the team & their vision. By default we are different. At the very beginning we didn’t even know anything about startup buzz. Investors should see that you possibly have what it takes to be a great entrepreneur. Not being afraid to fall, working on your skills, networking and being open-minded are the prerequisites of an entrepreneur. That way you can execute any idea you could have.
Futurelytics helps companies to work better with their existing customers. What are some of the ways you do that? What are some of the biggest mistakes most companies are making when it comes to working with their customer base and managing their customer data? 
We let them discover new revenue potentials from various customer segments. So called “second-best” customers seem to be the most appealing information for marketers. Driving marketing campaigns by real behavior of customers inevitably brings their increased efficiency. Starting by lowering CPC, monetizing loyal customers and not ending by customer-churn mitigation we improve the customer lifetime value from several perspectives. Putting all these contributions together brings each engaged business a significant improvement.
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What do you think are the biggest areas of near-term growth for “big data” and analytics applications? What areas of the market are really interesting to you right now? 
There are technologies in place like Hadoop or Google BigQuery that handle tremendous data volumes in real-time. The real challenge seems to be to get some new information out of patterns and consequences in the data and put them in line with business specifics. We go beyond that thinking and bring-up specific recommendations for marketing campaigns on customer segments recognized. This is called “prescriptive-analytics”. We are eager to be pioneering in this area and closely cooperate on that e.g. with Gartner or Google.
You’ve had a varied career, from studies in Portugal to work in Africa, New Zealand, Australia, the US, as well as back home in the Czech Republic. You’ve founded 3 companies, and you keep on coming up with new ideas. What specific things have you learned through these experiences that you plan to share with our latest crop of startups at StartupYard?
I wouldn’t call it a career. There’s no certain strict lined path in front of me. I follow my passion “to create” and that comes from the freedom to make mistakes. And I’m not afraid to do so again and again. If you are not afraid to learn something new, not to be constrained by the past, to admit that you “don’t know” and ask for help, then the world is yours. You can train your instincts and quickly spot opportunities where other people see only issues and problems. You stay ahead the crowd and lead the way.
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