StartupBootCamp Smart Transportation & Energy FastTrack, April 9th

StartupYard is pleased to announce that our friends StartupBootCamp, the Berlin based accelerator, will be visiting Prague soon!

On April 9th, Startupbootcamp Smart Transportation & Energy will be in in Prague for a “FastTrack” event, meeting with local startups who are interested in getting funded, and attending the Berlin based accelerator. Startupbootcamp is looking for cutting edge projects in smart transportation and energy.

 

 

Hosted by StartupYard’s homebase, Node5, FastTrack is the perfect opportunity to pitch your idea to experienced mentors, gain feedback and do networking, while learning about Startupbootcamp’s top­ notch accelerator program. If you are interested in joining the 2015 Startupbootcamp Smart Transportation & Energy Accelerator

 

StartupYard 2015, Week One: Feature, Product, Company

StartupYard is now officially underway, and our cohort of 7 exciting startups have now joined us at Node5, to begin an intensive month of mentoring.

How it works

 

Typically, our mentoring days are hectic. Startups have to study and think about who they’ll be meeting with beforehand, so they’re prepared for many different kinds of conversations in the same day. We require our startups to be present and ready to meet with mentors, who come in during the morning, and begin meeting with the companies one-by-one. They meet with meetings can run as short as 20 minutes, or as long as an hour or more, with some mentors and companies never really wanting to suspend the discussion. Each mentor comes into the experience with different motivations and priorities. Most have backgrounds or a great deal of experience in business, sales, and marketing, and that can be a big challenge for startups that are usually dominated by technical founders. But as we like to tell our startups: you can teach an engineer business skills much more easily than you can teach a businessperson to think like an engineer.

The job of the startups, and particularly their CEOs, is to be like a sponge, absorbing not only what the mentors have to say about their products, their companies, their markets, and themselves, but also how the mentors react to their ideas, their plans, and their work so far. Hopefully, mentors and startups will “click,” for whatever reason, and the mentor will slowly form a relationship with the startup, becoming a resource and a touchstone for future conversations and connections. In the best cases, the mentors become long-term advisors and even sometimes investors in the startups. These meetings are, in part, auditions for that kind of chemistry. To help reinforce these relationships, we require the startups to report on their discussions, with notes and key insights for each meeting, as well as next steps with each mentor (if any). Not every meeting is a home run, but the startups have plenty of chances to meet the right advisors.

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We start the first week of the accelerator with a tool we adopted last year, the Positioning Statement. This is a simple but powerful tool for stating, as clearly and as concisely as possible, what a company’s place is on the market. It isn’t a feature list, or a business plan, but more of an orientation about the type of company a startup is and will be, and its relationship to other companies, or to potential customers. The positioning statement format looks like this:

Product Positioning Statement:Our Product isFor (target customers):

Who (have the following problem):

Our product is a (describe the product or solution):

That provides (cite the breakthrough capability):

Unlike (reference competition):

Our product/solution (describe the key point of competitive differentiation):

It is the job of the startups to turn these essential points into a brief, declarative statement about the company. Though they’re not always accurate in terms of what a company has accomplished up to the present moment, they represent what the company would like to be when it enters the market.

 

Why a Positioning Statement?

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Ian the intern and Philip Staehelin on Day One

 

What we find time and again when it comes to startups that are just beginning to think about raising funding for their ideas, is that they are unequipped or unready to talk about their ideas in ways that make sense to different types of interested parties. And being unable to clearly discuss their ideas, they’re often equally unsure or unaware of what aspects of the business they haven’t considered fully, or well.

That’s why the first term in the positioning statement template we use (first pioneered by Geoffrey Moore in his book Crossing the Chasm), is about “who.” If there’s one aspect of a startup’s market that they’ve probably given less consideration than is needed, it will be the customers. We often hear: “we are our own customers,” as if that is an explanation that warrants no further examination at all. Often ideas seem very natural once you’ve lived with them and thought about them for months, or even years. But you will never be inside the head of your potential customer, because you thought up your product. It’s better not to pretend that you can have any objectivity about it; you have to talk to customers -a lot of them- and intellectually understand how they relate to your products and to your company. The thing that sells your customers on your products may be totally unrelated to what motivated you to make the product in the first place. Maybe you wanted a more efficient process, or a more beautiful and intuitive experience. But your customers may respond only to price. Or it may be the exact opposite. You have the opportunity to make a thousand avoidable errors by assuming you know your customers better than you really do. Knowing them takes an enormous amount of input, and it can’t be done any other way than with feet on the pavement, and by calling and writing to as many people as possible. The positioning statement begins as a projection of who you think your customers are: but that is a point of discussion, and the mentors will have ample opportunities to challenge those assumptions, given their years of experience with customers themselves.

That’s all normal, and it’s necessary too. Most startups are built around the kernel of an idea: a feature, rather than a whole product, much less a fully formed company culture, a business plan, and a go to market strategy. We probably wouldn’t take a startup that only wanted to “be in X business,” hoping that they’ll find a niche, simply because there’s money to be made. Rather, we take startups that have a laser focus on one small aspect of a much larger industry. It’s that singular focus that allows some startups to grow so quickly: they do one thing extremely well, and they do everything else well enough that they’re able to make a business out of it. That one thing makes their company a success, and they pick up the other nuances as they grow. The positioning statement is about drawing their attention towards all the things that they need to do well enough to survive and grow on the market, from the earliest stages. Knowing their customers is the first and possibly the most vital thing that they have to do well enough to survive, and which they will have to do very well to thrive.

Feature, Product, Company

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The teams meet mentors on Startup Day.

 

Each of our startups, to varying degrees, are somewhere along the road between a Feature, a Product, and a Company. Few are real companies, although some are getting close. The danger for many startups, and we see this very often in our selection process, as well as outside mentoring, is that they skip one of these steps- most often the Product step.

 

Often we meet interesting, brilliant founders who have devised very impressive solutions to obvious problems. However, we usually leave these meetings with a single impression: “It’s a feature.” While starting with a key feature is usually the key to a startup’s early growth, a lot of startups stop right there. They build the company too exclusively upon the idea of a single functionality, making it both more vulnerable to competition, and less saleable as a product. You can convince customers to use your calendar app, for example, if it does most things about as well as Google Calendars, but has one feature that Google doesn’t have. However, if it has that killer feature, and doesn’t do any of the basic functionalities of Google, then it will be nearly impossible to actually sell. It might be interesting to customers, but it won’t sell itself. And worse, many startups actually get themselves into this situation on purpose: they tailor the product to a hyper-specific feature set, because they think that that will save them from comparisons to established products. “We can’t compete with Google, so we don’t even try.” Certainly they will have saved themselves from any positive comparisons to the competition. Now all the comparisons will be about what the product doesn’t do. Though many startups will answer this by saying that their product doesn’t have competition, our answer is always the same: there is always competition. Competition is either another product, or doing nothing. A feature list that is too narrow to justify the time necessary to use your product, has laziness or disinterest as an indigenous form of competition.

Startups have to be focused on their key differentiators, but there’s a minimum threshold that a product needs to breach to be called “a product,” and to justify someone paying for it, or adding it to the list of things they will use on a regular basis. And even if a startup hits a homerun with a small, absolutely killer feature, there is little stopping competitors from noticing the demand for that feature, and simply adding it themselves. Job done. This is one of the toughest things for our startups to face, and it’s one of the real values in the mentoring sessions: the mentors help them to understand how they can exist in a competitive marketplace. Finding that recipe of focus is the first monumental challenge for any company that wants to grow like a startup has to.

 

Overkill To Kill Objections

2009-07-08 18.47.11The positioning statement frames that “window into the mind,” by establishing the company’s (and therefore the product’s), place among other products and in the market as a whole. It establishes, in broad terms, how the startup will go from a killer feature, to a product people will buy, to a company that people will trust, so we make sure that our startups spend quite a bit of time hammering out, refining, going over, and rehearsing their position statements, listening to what the mentors say in response, and paying attention also to what they don’t say in response. The objections that mentors raise will be about basic concerns, many of which the startups have not previously considered. Are there legal complications? Do they understand the market well enough? Is the business plan workable? Do the costs make sense? Do they have the right branding? Would the mentor buy from or invest in the company? These are all objections that add value in experience for the startups- they will have to work to answer all of them, and more that they haven’t even begun to think about. Eventually, these problems will begin to find their solutions, and the startups will be able to incorporate the answers into their pitches, their marketing, and their business plans.

So answering objections is important, but a lack of objections is also key- do the mentors not object because they are convinced, or because they don’t understand? This is a sense that our startups have to develop over many sessions, repeating and refining until they find the exercise to be a waste of time, and desperately want to move on. That’s when we know they’re ready to present.

 

 

Microsoft Profiles StartupYard Alum Gjirafa.com

Last week Microsoft profiled the Albanian language Search and news aggregation service, and StartupYard alum, Gjirafa.com, in a glowing “customer story,” which revealed key details of Gjirafa’s startling growth in the Albania/Kosovo region.

Gjirafa Logo

Gjirafa.com By The Numbers

Among the highlights (you can read the full article here), were some amazing growth statistics: Gjirafa now aggregates over 15,000 Albanian language news articles a day, from 170 news portals. It has fully catalogued 100,000 bus schedules in the region, and created a trip planning functionality that has never been available before in the region, on any platform. In addition, Gjirafa now indexes 33 million pages,  and has nearly 250,000 unique visitors per month, for a total of over 3 million page views, despite launching less than six months ago. Gjirafa’s founder and CEO Mergim Cahani says that Gjirafa expects over 1 million unique users per month within a short period. The service has garnered 112,000 likes on Facebook within the last half year.

(The above numbers were all lower in the Microsoft report, which was published less than 2 weeks ago- Gjirafa has added 800,000 views per month, and has upped its number of bus schedules by over 200%).

The Microsoft customer story also reveals that Gjirafa has made significant headway in user acquisition by becoming the leading indexer of used cars for sale in the Albania/Kosovo region, practically overnight. Gjirafa now lists about 70,000 cars, collected from local listings, and is expanding to job listings, real estate, and mobile phone sales. Cahani credits Microsoft, and the Microsoft Azure credits obtained through the StartupYard program, with allowing Gjirafa to expand at such a fast clip, saying: “It would take us many months to build indexes like this if we were larger and had to manage our own infrastructure.” Gjirafa entered into a partnership with Microsoft shortly after completing the StartupYard program, when Microsoft took interest in the service, noting that it was consuming an unusually large amount of server capacity.

Gjirafa HomePage

For Albanians, By Albanians

Since we last interviewed Cahani, Gjirafa has continued to experience rapid growth in its user base. The service depends on Albanian speakers taking pride in home-grown competition for search goliaths like Google, Yahoo, and Yandex. Cahani said of the service’s patriotic nature: “The first [Albanian speakers] they like about Gjirafa is that it’s their language, and that it’s an Albanian/Kosovar company. They’re really proud of that fact, and they think it’s past due, frankly. They feel that Gjirafa is theirs and they identify themselves with it – and that’s exactly what we want. We are for Albanians, and the reaction has been really strong.”

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Mergim Cahani Unveiled Gjirafa at a Press Event last year.

 

Gjirafa met its investment goal for an angel round last fall, following participation in StartupYard 2014. They are now working on expanding and perfecting their search platform, attracting more users to the platform. They also plan on bringing new e-commerce and search solutions to local Albania/Kosovo regional partners, and making themselves central to the growing online market in the region.

StartupYard’s First Ever Mentor Symposium a Success

This week, StartupYard welcomed about 35 of its mentors on the Riverboat Labe, for a 2 hour cruise on the Vltava, in the heart of Prague. The event was cosponsored by our partners, French accounting and legal consultancy Mazars, who operate in The Czech Republic, and have pledged their services to our upcoming cohort of startups.

Mentors from such companies as Seznam, Google, Microsoft, Avast, Ysoft, Rockaway Capital, and Credo Ventures, to name just a few, were in attendance as well.

Since late last year, StartupYard MD Cedric Maloux and I have been working on making StartupYard more of a public resource for Startups and investors in the region; for example, with our SOS program, our public events, and on this blog. As one of our mentors noted to me during the cruise, StartupYard, especially now with the demise of Wayra’s Prague operation, is the sole “full-fledged accelerator,” in the area, providing an intensive mentorship based program. This makes community building and trust among our core of active mentors more important than ever. We remain one of the few communities solely focused on developing startup culture in the Czech Republic, and in the CEE region.

Given the degree to which we rely on our mentors, this event was, we think, a decidedly successful opportunity for them to let us know what they want from their mentorship experience. Aside from networking and finally putting faces to the names that all of our mentors recognize from our blog, our emails, and our public events, our mentors got the opportunity to share their ambitions for this community with the whole group of active mentors. Here are a few of the key insights we gleaned from the event:

 

CEE Startups Suffer from Chronic Low Visibility

As Daniel Hastik mentioned to me during the event, and as others also expressed, StartupYard’s enduring mission has to be focused on selling CEE startups, and the region, to western investors. While Silicon Valley, New York, and London are glutted with cash; much of it going into huge valuations on “unicorn” startups, CEE startups are consistently cash strapped; despite a high level of technical execution, an attractively low cost base, and a raft of great business ideas floating around.

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Cedric Maloux addresses our dedicated mentors.

StartupYard’s own experience in the last year has been proof of this trend. Even though Czech applications accounted for less than half of our total for the 2015 open call, we selected, on their merits, 6 out of our final 7 startups from the Czech Republic. The majority of these startups are already generating revenue, and have clients in place, yet their access to western investment has been limited to non-existent. StartupYard has seen, from our talks with foreign corporate partners and investors -especially those in the UK and France- that there is a growing interest among outside investors in the region, but that investors have little access to good information about local startups. StartupYard and other accelerators and incubators have a vital role to play in bringing standout entrepreneurs onto investors’ radar in the west. And that’s exactly what we plan to do in the coming months; it is one of the purposes of our first ever Investor Week, in which visiting investors will have a chance to see the potential in local startups.

 

A Responsibility to Give Back

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Many at the event represented the first successful technology companies in the Czech Republic.

Also commonly expressed among our mentors, who are composed of entrepreneurs, corporate partners, investors, and domain experts, was a feeling that they were responsible for giving back to the CEE region, and the Czech Republic, by sharing their knowledge and their experiences with younger entrepreneurs. Among our mentors are some of the key creative and entrepreneurial leaders of the Czech technology sector, and that is an economy that had to be largely rebuilt at the time that many of these people were starting their careers. Now those people are among the first in decades to have the opportunity to invest in future generations of entrepreneurs.

 

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StartupYard Sponsor Mazars spoke briefly about fostering innovation in the CEE Region

These mentors have participated in bringing the Czech Republic back towards the incredibly high level of efficiency and creative energy that it experienced during the first CzechoSlovak Republic (1918-1938), after 50 years of war, invasion, and stagnation under communist rule. The Czech Republic’s transition to a market economy since 1989 has been viewed as a model for the region, and these businesspeople and engineers forged that model themselves. So while the Czech Republic largely missed the computer revolution of the 1970s and 80s, its first generation of truly self-made entrepreneurs fought mightily to regain that ground, and is just now reaching middle age, and looking for ways to foster innovation in the younger generations of inventors and business people. An enormous store of talent and experience is now at the disposal of young entrepreneurs in The Czech Republic, and in many ways, that has not been the case in nearly 70 years.

 

 

Also among our mentors, such as our Executive in Residence Philip Staehelin, Skype Product Manager Amit Paunikar, Zentity CEO Abhishek Balaria, and public speaking trainer Jeanne Trojan, are foreigners who have dedicated many years, or decades, to their adopted country, and are keen to see the generation of entrepreneurs coming forward take the next steps toward fulfilling the region’s enormous creative and business potential.

Local Innovation Remains Important

Most of our mentors have been a part of successful ventures in the Czech Republic, and local innovations and improvements in the local economy remain a point of interest for most of them. While our startups aren’t working on local products, StartupYard’s central mission includes improving conditions for startups in Prague. We are also planning a few other exciting events and initiatives, but we’re not ready to announce them… yet!

LeWeb Startups: What Is Your Biggest Challenge?

Recently, at Paris’s Leweb conference, we asked startups in attendance a simple question: “what is your biggest problem right now?” Here is what they had to say:

 

Hiring and Growth

Far and away, the most common problem that startups in a growth stage experience is finding and retaining talent. Which is why it’s so important to think about building an effective team from as early on as possible. As I’ve said often here, for an accelerator, the team is everything. That isn’t just because a startup needs talent and experience in order to get funding. During our selection rounds for StartupYard, we met talented and experienced entrepreneurs who didn’t have a team. Their own personal talent and experience were not enough for us to accept them to the program; we didn’t take any single founders this year, nor did we in our 2014 round. The question isn’t wether we see these single founders as talented. They often are very impressive and hardworking. The question is, what will the founders do with the money when they get an investment?  A single founder has hurdles that a group doesn’t face, because as a CEO of a newly funded company, he/she will have to start from scratch, not building a talented team of engineers, designers, and marketers, but building an executive team that will oversee the hiring of those people.

 

Delegation is a Zero-Day Vulnerability

Asking someone to invest themselves in a startup as an employee is one thing. Asking them to take ownership of it, and immediately evangelize, advocate and hire on its behalf, is quite another. A single founder has to find people who can do that, and that’s a major disadvantage. Startup founders are often surprised by how narrow their focus has to become once they get funded, and how little of their time they can spread to all the aspects of the company’s development. If you’re traveling to conferences and fundraising meetings for days and weeks at a time, you can’t oversee product development. If you’re running a major marketing campaign, you can’t spare time to talk to investors about more funding. The more milestones you achieve, the less time you will have to devote to the details that have gotten you this far- which is why a great team is so vital. Multiple founders take the pressure off each other, and they delegate authority, and enforce a common vision on multiple levels at once.

 

Early and Aggressive Recruiting Lowers Failure Risks

Many founders see funding as the key to hiring. “Once I get some cash, I can hire a great team!” That’s backwards, and here’s why: once you have cash, you’ll be hiring people who will only join your team because they’re being paid. They might be more talented, or more experienced, but will they really believe in your work and your vision? Will they carry that vision forward on their own initiative? You can’t know that for sure, and probably won’t know whether your hiring decisions were good ones for quite some time. You’ll probably never have a complete handle on your employee’s motivations. That’s fine if you’re Microsoft, but not if you’re a team of less than 10-20 people, where a single “goldbricker” brings the whole team down. On the other hand, if you can attract and hire people to work on your project before it is a moneymaker -before a real paycheck is assured- then you are much more likely to hire the types of people who will stick to you through your failures, as well as your successes. They may not be the most experienced, and their talents may not be proven yet, but loyalty can’t be bought for all the money in the world. Your early hires, if they come onto your team because they believe in it, and if they last, will be loyal. That’s something you can’t afford not to think about.

Accelerators and Valuation: Stay Grounded

Last week, we were happy to invite 9 really promising startup teams to StartupYard’s March 2015 acceleration program. As with all rounds, there were loads of questions, and a few startups that weren’t quite sure what they wanted to do. StartupYard was, when it started, one of the only options in Central Europe for the kind of program that we have.

But today, with increasing competition from other accelerators in the region, as well as the muddying of the waters between what defines an “incubator,” vs. an accelerator, and the myriad different terms that startups can be offered, these decisions are becoming harder to make. As the level of progress for the startups we accept has risen, so has interest in those startups from other organizations. It’s a confusing time for startups, and we’re seeing the results today.

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An Untypical Situation

One of the startups we accepted last week came back to us with a strange problem. Strange, from our perspective, because it actually *isn’t* a problem at all, but from their perspective it seemed a vital concern. The startup (who we will not name), informed us that they would be attending a competing accelerator in the region, but that they’d welcome us to call and have a chat about the decision. I called them immediately. While it’s obviously their decision, and their responsibility, to choose the best course, I was interested in their reasoning so that StartupYard could improve either in our communication about the value of our program, or in our program itself. What was another accelerator offering that was more attractive?
The founder was expecting my call. The other accelerator, was “going to give us a higher valuation,” he said, gravely.

I wasn’t sure what he meant. “Ok. I understand that any deal you have with another accelerator is confidential… but may I just ask what you mean by that? Are the terms they’re offering different from ours? Less equity for more capital?” “No,” came the answer. The terms, it appeared, were the same: 30,000 Euros for 10% of the company. “Well, in that case, I am just wondering how you think that your company’s valuation would be higher if the terms are the same.”  “Well,” came the response, “they are offering a higher valuation based on the costs to the accelerator.”
To make a long story short, what happened, I think, is this: the other accelerator, in their communications with startups, or even in their terms, was implying that their costs (the amount of money they spend internally on operations and on benefits for startups, like food, events, offices, housing, travel, or anything else) would be figured into the total amount of money they were investing in the startups.

That’s a little bizarre, not least because it’s redundant: the costs and risk that an accelerator incurs are part of its justification for such a high percentage of a startup, at such a relatively low valuation: we take 10% of companies, and give only 30,000 Euros because it costs so much, and because it is so risky. There are not many other types of investors who would commit to that level of investment in anything after a very brief application, and a handful of meetings. Nor would many investors put money into the companies that we fund at the stage at which we fund them. Most investors wouldn’t have the time or expertise to make those kinds of judgements. That is why we exist, to fill that gap in the funding cycle, and improve the chances of standout startups to succeed in later rounds of funding. We don’t “give” startups a valuation. They arrive at a valuation with their investors as part of broader negotiations. The investors and the startups decide together how much the investor wants or can put into the company, and how much of the company that investment ought to represent.

It’s bizarre too because it is so transparent, and so arbitrary. If we were to include the costs of accelerating a startup as part of the “cash” investment that we give startups, we could theoretically state that our “investment” in the companies is around 60,000 Euros. That would give the company a theoretical pre-money valuation of 600,000 Euros. But that figure, and its basis, would be meaningless in determining the value of the company, either in pre or post-money rounds. We could go further even, and state that the value of our program (which includes over 250,000 Euros in perks packages from selected partners) is “worth” over 300,000 Euros. At 10%, that would give our fledgling companies a “valuation” of over 3 Million Euros. Now we’re talking!

Funders and Founders does a decent job of breaking down the difference between a “pre-money” and “post-money” valuation. And why they are so different.

 

Double Or Nothing

But any investor smart enough to chew gum and walk at the same time would want to know one thing, and one thing only about these figures: how much of that is cash? What relationship does the amount of cash spent have to the number of users/clients/sales the company has, will have, or could have in the future? Traction. That’s it. That’s everything. And if anything, the idea that a company has a 600,000 Euro valuation, and still has the user numbers and traction of a 300,000 Euro company, is worse than the alternative. And to pile on, a startup that receives in-kind services and accelerator help, and actually represents that help as a form of asset to the company is lying and misrepresenting itself to any investor.

They are deceiving the investor as to the real market value of the company, because while an accelerator program absolutely should raise the profile of a startup, the results that an accelerator brings should be evident in the skills of the team, the company’s go-to-market strategy, and the actual gains in traction the company has made already. To include the dollar value of an accelerator program would be to ask for double the credit, for the same amount of work. It would be like charging an administrative fee for processing an administrative fee.  Credible investors, the smart kinds of investors that startups should be courting for their first investments, will not view that kind of sophistry with kindness. They will punish a founder for it. And, having lied and misrepresented itself once, the startup and its founders will have poisoned the pond with that investor for any future deals.

 

The Valuation Trap

This is all what I’d like to call the “valuation trap.” The idea that investors are going to be impressed by the pretension of talks about a higher valuation without the fundamentals to support it, and that this will push investors to put more cash into a startup for less equity than they normally would. That is a lie, and a trap. While you may trick a naive investor, early on, to buy into your company for vastly less equity than the investment is worth, that will work exactly once. And all future investors, the more sophisticated ones that will look with concern at your actual cash resources, and their implications when it comes to your team, your traction, and your userbase, will see the scam for what it is. Valuations have to go up, not down. If they don’t go up, early investors aren’t rewarded for their faith in your company. And allies, people who are more likely to be supportive of your efforts (and have backed up that faith with real money), will be burned, and may turn on you.

If you bring a naive investor in at a low price, based on a dishonest representation of your company, then the next investor will be wise to the scheme, and will not invest at the multiple you are hoping for. Instead, they’ll insist that the valuation needs to either not go up at all, or to go up only slightly. This may be the only way that you can get investment at all in later stages. And what will you tell that first investor, the one who believed in you the most, when another investor comes in and gets even more equity out of your company, for the same price? If an angel investor comes in at 50,000 Euros for 2 percent, and the next investor comes in at 150,000 for 20 percent, you’ve just cheated that angel investor out of either a great deal of money, or a good chunk of equity in your company. That’s how he/she is going to see it, even if you had no choice. The numbers are supposed to go the other way, and suddenly the angel investor has paid 50,000 euros for something worth 15,000.

Given all that, the idea that you would even want an artificially high valuation for your young company is specious, at best. What about your company is more attractive to an angel investor at 600,000 Euros than at 300,000? If he/she looks at your burn rate, your traction, your product, and your team, and sees real value there, the lower the valuation, the more attractive your company becomes as an investment. You always have to give more equity to early investors. So keeping your valuation grounded is an important thing when considering an angel round. And an angel round or a seed fund is how most startups we work with are going to raise their first serious investment after the accelerator. Few have enough traction, enough history, or enough of a convincing business plan to attract a serious VC deal early enough to avoid having angel investors or doing a larger seed round.

An Accelerator Is Not A Typical Investor

 

StartupYard at its founding in 2011. We've come a long way.

StartupYard at its founding in 2011. We’ve come a long way.

If you’re looking at an accelerator as a potential source of cash, and nothing more, then you’re looking for what will ultimately be a pretty bad deal. The equity split will not be favorable for the amount of money involved, and you’ll waste a considerable amount of your own time in the accelerator program- time you may see as wasted. We always have a few applicants who are obviously treating us like a potential source of cash, and a hassle they’ll have to deal with, rather than an opportunity. We’re not insulted by that. Some startups don’t need our help, and wouldn’t benefit much from joining us. Either they’re already accomplishing what they need to, or they aren’t, but they aren’t equipped with the humility necessary to use the help we would offer. Startups that don’t think they need our help, but are willing to take a 30,000 Euro investment for a 10% equity stake, probably do need our help. If they didn’t, they wouldn’t need the money either. But needing help and accepting help are two different things. And we’ve become more practiced at spotting the difference.

An accelerator is not a typical investor. And the equity it takes doesn’t define the value of the company it invests in. Investors should know this. If they don’t know it, you should tell them. A good accelerator should deliver enormous value to a company it invests its time, knowledge, and money in. But at the same time, a company coming out of an accelerator has to justify its valuation based on its own merits, which I’ve enumerated above. An accelerator can’t and shouldn’t “give” any valuation. A valuation is a number you arrive at as part of a negotiation with your investors, and should represent both the interests of the investor, and the interest of your company. Your interests as a company are 1) to get enough money to operate and grow, 2) to leave room for future investment rounds for the same reason, and 3) to become ultimately profitable. A sky-high valuation can work against some of those goals early on, making it harder for you to get investment, and leaving no room for your valuation to grow and attract new investors, while rewarding the early ones. A higher valuation will also set expectations for future profitability that may never materialize, hurting your chances of selling the company, and of appearing successful in comparison to the competition.

An accelerator like StartupYard works to make sure that your product, your team, and your plan are solid, and worthy of investments. Then we work to connect you with investors, and get you ready to work with them. It is in our interest that you not only get investors, but that you get the right investors for your company, at the right valuation. Some accelerators take less equity than StartupYard, but the amount of equity taken is not a function of how greedy an accelerator is. I can assure you that StartupYard, while it gives less cash to startups and takes more equity, is not seeing the upside that Techstars and Y-Combinator are. And the moment StartupYard can afford to, we will offer more cash for less equity than we currently do. We would have to, but it would also be in our best interest. That’s why we tripled our cash/equity ratio just this year, and are seeing even better prospective startups for the program as a result.

But even as we tripled our funding for startups, and made significant investments in our team, our program, and our facilities, we didn’t triple the red tape necessary to be accepted to StartupYard. We are offering, with each successive accelerator round, a more attractive package for our investors, and for our startups. It’s a process, and we’re not at the end of it. Just as we can’t and won’t sell our investors on value we don’t yet have, we would never advise a startup to do so either.

 

StartupYard Accepts 9 Teams for 2015 Accelerator

We’re pleased and excited to announce that, following nearly 3 months of applications, interviews, and the StartupYard finalists day at Node5 last week, StartupYard has now finalized our choices for the 2015 acceleration round, starting March 9th in Prague.

 

9 Teams, 4 Countries, 1 Amazing Group

The startups accepted to this acceleration round, for which StartupYard has been able to triple our seed investments to 30,000 Euros, represent a broad range of businesses and founder backgrounds. Teams will be drawn from Slovenia, Macedonia, Romania, and The Czech Republic. We also had notable finalists from Ireland and Bulgaria, as well as Israel- a first for StartupYard.

We believe that these teams, with projects in fintech and personal finance, e-sales, security, geolocation, productivity, education, represent the most advanced cohort of startups we have every accepted for an acceleration round, with the majority of teams already possessing an MVP, and several with live products, paying customers, and existing market traction. With most projects centered around mobile applications and services, they are also representative of the latest market demands, and of current investor interest. While about half of the teams are from The Czech Republic, we have notably expanded our reach into Southern and Eastern European markets, welcoming teams from both Slovenia and Macedonia for the first time.

 

Final Selections

In a marathon series of trainings, pitches, and mentoring sessions with the StartupYard selection committee, including Startupyard stakeholders and mentors, the finalists survived a 2 day selection process, in which every element of their startups, their experience, their charisma, their devotion, their salesmanship, and their product and market knowledge were tested repeatedly. The StartupYard selection committee then met to vote on the finalists, filling 9 spots out of 10 available.

Just as we had hoped, the selection committee engaged in passionate discussion about most of the final selections, and the elimination of the final teams (themselves selected from a pool of over 200), was a challenging process. But we are left with a core of 9 teams that have truly impressed us in one way or another, and which we are anxious to share with investors and the StartupYard community.

Team Names Coming in March

Although many of the teams selected for this round already have products on the market, as is customary for StartupYard, we will not release their names until they have experienced a full month of intensive mentorship with StartupYard’s current community of over 90 mentors and advisors. While you’ll meet some of the teams on this very blog in weeks to come, we will not release names and websites until then. So stay tuned to learn more!

 

Anatomy of A Bad Idea

Why Some Startups Are Doomed to Fail 

Last week, StartupYard finished its selection for the first 2015 acceleration round. We can’t tell you anything yet about the teams that we’ve chosen to invite to the accelerator, but we can say that it was a great experience to meet the teams, and the final choices were very difficult- much more difficult than they ever have been before.

Often, it is very tough for an evaluator to separate his or her impression of the team being evaluated, from the impression of the product. As I’ve said here often: the team is almost everything. We have taken, and will continue to take, teams that are working on products we don’t necessarily think have found a product/market fit. Sometimes it’s up to the teams to convince us that their ideas will work, and sometimes it’s up to us to convince the teams to change directions.

What we don’t do, is take teams we don’t believe in. This is not to say that we never have taken teams that presented us with certain doubts. But even those doubts have almost always been justified in the end. The biggest point of failure in startups is not the product design, the marketing, or the investment plan, but the willingness and ability of the team to adapt and persevere.

Having now read over several hundred applications, and heard scores of pitches over the last year, though, I’ve identified a few common issues among the teams we have rejected. These are not hard and fast rules, and they’re very subjective. Plus, almost every team we accept *has* at least one of these issues to some degree. The difference is that we believe in the team enough to give them the chance to overcome it. Here are a few of those issues:

It’s a Feature. Not a Product.

By far, the most common product issue with Startups that are rejected from StartupYard’s final rounds of evaluation has to do with the strength of the product vertical. It’s one thing to help a strong team to focus its efforts on a smaller market than they envisioned originally. It’s quite another to ask a team that has devoted considerable energy to a niche, to take the wider view of their product category. Many strong startups *do* start with relatively narrow market approaches- but they also bring ambitions for expanding into new areas. Sometimes, however, we see startups that are so focused on a particular aspect of what they do, that they’ve effectively lost sight (or never had sight) of their place in the bigger market. A common question for us when we meet these teams is: “what happens when X (Google, Microsoft, Apple, Facebook) copies this feature?” Many a potential startup has been crushed by its functionalities being added to an operating system or platform it depends on to survive.

Having a feature that mimics your product’s behavior doesn’t have to be the end of your company. There wouldn’t be successful calendar apps, email services, browsers, timers, messengers, and 100s of other services if that were true. But if your product category is so narrow that your customers only identify it with a specific functionality, rather than a whole market, then you may have problems.

We have had to reject very interesting projects for this reason: the team has just worked so long and hard on a single feature, that they have become unable to envision its place in the market as a whole product. Because no matter how ingenious a particular feature is, and no matter how useful it may be, it has to be something that can be marketed and sold. Otherwise, it will inevitably become a part of another product that can be.

Doing it For the Wrong Reasons

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Not everybody in tech wants to be a Steve Jobs or a Mark Zuckerberg. If that’s what you want though, get in line. There are probably people a lot smarter than you with the same ambitions. But these luminaries, and the thousands of others who have made real, deep impacts on the world of tech and business, did so by channeling their passions, for many years, through wise, careful business decisions that accomplished goals unrelated to making mountains of money. The money is the by-product, a useful sideline to their missions to change the world for the good. And those two gentlemen both gained some notoriety for not caring that much about it to begin with.

If you want to be famous, you’re much better off going on auditions for television dramas (or worse, reality shows) than you are starting a company. In fact, starting a company in the hopes of being famous is sort of like trying to invent a new camera in the hopes of becoming a moviestar. There are shorter routes to fame, and ones that don’t involve wasting the time and energy of dozens of other people.

 

It’s Not a Business

I don’t think many people would argue that any modern day startup founder was smarter than Alan Turing, or that any CEO of a large tech company was a brighter mind than Alexander Graham Bell. Both contributed enormously to the world that we now work in. But neither Alan Turing, nor Bell, were really businessmen, and though they respectively invented modern computing and telephony, neither profited much from it during their lives.

Some of the most creative and interesting startups we talk to are like this. They have engaging, intriguing ideas, and they are good at talking about them. But when it comes to laying out a plan for growth and profitability, it becomes clear quickly that what they have is not really a business. It *could* be a business, but even though they’ve done incredible intellectual work in developing their ideas, those ideas are about as relevant to starting a business as Einstein’s work was to the Manhattan Project. Einstein discovered that nuclear fission was possible. The skills needed to do that were unrelated to the skills necessary to make a nuclear bomb, or building a nuclear energy plant. A startup is not that different. The world needs visionary programmers and thinkers to come up with ideas we couldn’t previously imagine- but the world will take advantage of those ideas in ways that those thinkers may not have the skills to help with. The cruel reality is that most inventors have an uphill battle to fight, if they want to capitalize on their ideas. And history is full of visionaries who failed to profit from their own ideas. The perfect startup has visionaries and executors in the same team, but few have enough of both.

 

Local Niches are not a Path to Global Markets

We see a fair number of startups that aren’t exactly “me-too” products, but that don’t exactly have global appeal either. These are the niche products: the ones that work for reasons apart from their core functionality. They appeal to a specific type of person that doesn’t want to buy a mainstream product. . A niche product can be highly successful, with a devoted fan base. Given time, a niche product can spread itself to all corners of the world, finding like minded customers in many diverse cultures and markets, and binding them together over a single idea.

But local niches are something else. If a product is designed to serve a single market, and a single pain in that single market, and it doesn’t lend itself in any way to growing its userbase, or expanding its territory, then its days are probably numbered. Either international competitors will slowly eat the ground from under them, or the circumstances of the local market will shift, and customers will have fewer reasons to use their products. Having done all the work to develop the market for their product, the local niche company will quickly be challenged by better, shinier, newer, cheaper products to fill the niche, or international companies that can leverage userbases and investments 10 times larger, will push their way in, and starve the niche company out. Local dating apps eat each other, and then they are all eaten by Tinder.

Sometimes great, interesting, truly useful products will fail because, while they don’t have a product problem, they do have a business problem. They don’t have a way of growing and sustaining themselves against shifts in the market. And a company like that can never expect to be successful on a large scale, or for a long time.

startupyard how it works

Social Media and Community Management for Startups: Part 2

Last week, I wrote an overview of Community Management for Startups, explaining why community management can become an important part of a business’s evolving success as it grows; particularly if it grows very fast. Today, we’re going to take a deeper look at just one aspect of Community Management: growing your community on and off social media.

How Facebook and Twitter Work: In Theory

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If you’re a startup that’s offering a SaaS platform, a consumer product, consumer content, or any other service, you should probably be familiar with the Pareto Principle. Named from an early 20th century Italian economist who observed that 80% of the land in Italy was owned by 20% of its population, the principle states that this 80/20 distribution, or “the principle of factor sparsity,” roughly reflects the total activity in a system, in proportion with its most active users.

For example, if you have 100 Facebook friends, then you can expect that about 80% of the content shared, messages sent, and likes and shares executed among your Facebook friends, will be the work of just 20 of those friends. A similar distribution is common in many economic and commercial fields. For example, most companies can expect that 80% of their profits are generated by 20% of their customers. Likewise, about 80% of a company’s productivity is generated in just 20% of its employee’s working time.

Corollaries to this rule, as  applied to social networking by blogger/entrepreneur Andrew Chen and others, are the 1/9/90 principle, and the Metcalf Principle, which state respectively that within any content platform, for every 1 creator of content, 9 will interact with the content, and 90 will view it, and that the value of a network is proportional to the square of the number of users. However, this is an average, and doesn’t account for the relevance of content to the users- some content is highly sharable, and other content is worthless.

Facebook somewhat complicates this situation by applying an algorithm to its feed content, which preferences those who are more likely to be engaged with a particular post. This raises the chances that people will view it, but lowers the possibility that you will reach someone who has not expressed interest in something similar before. Effectively, Facebook artificially raises the value of the users in its networks by preferencing connections which are more likely to lead to interaction.

This is something that Twitter does not do (as much), and it is a major point of departure between the two. With Twitter, the Metcalf Principle- the idea that the value of a network scales exactly according to its size, as applied to the whole platform, and to networks inside it, is valid. With Facebook, the size of the network is still important, but Facebook is playing from both ends: anticipating what users want to see, while limiting the number of users that a publisher can reach by default (which happens to be about 16%, again on average). This makes individual impressions theoretically more valuable, because they should be more relevant, while making overall virality (proportional to the total network load) less important, and the appearance of virality almost completely unimportant.  This has allowed Facebook to develop a much more valuable ad platform than Twitter has managed, and this is partly because Facebook has kept individual users more actively engaged in multiple “networks” at the same time, accessible to many different layers of advertising and influence. Facebook isn’t for single issue accounts -something that Twitter thrives on-  meaning that Facebook can foster more connections and more network value out of individual users.

 

Here’s What That All Means

In essence this all means that the rules for building a base of users for your platform/content/service, and the rules for building a community on social media are similar, but slightly different. The rules are also different on different platforms. When building a base of users, you need to understand that your highest value users, the ones who contribute 80% of the money you make, could represent just 20% of the total. However, an early mistake that many startupers make is to assume that the rules for growing a social media presence, and growing their base of users, are the same thing- they see value in the number at the top of the page, assuming that 1000 users is always 10 times better than 100.
But network effects on Social Media are far more complicated than they are in a closed product platform. For starters, a single influencer in your network can be more influential on his/her own than your entire network is without them. This is particularly true on less controlled platforms like Twitter- which is the attraction there for celebrities, tycoons, and those that wield huge personal and brand networks. StartupYard may have over 2000 followers, but if just one of those followers is Richard Branson, Jack Dorsey, or Elon Musk, then powerful network effects can come into play.

The situation is even more complex on Facebook, where network effects are not directly visible- no single user can see how many times a post has been shared or liked across all possible networks on the platform, because the platform doesn’t show users information not relevant to networks they are directly connected to, affecting people’s interaction with content. On Twitter, the network effect is a part of the story: tweets are famous because they’re famous. On Facebook, virality is distilled more purely into that which attracts interaction, generating more interaction, and being selectively promoted for that reason alone.

 

Putting it in Action

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Knowing all of this is good. And I recommend reading through more of Andrew Chen’s amazing work on the subject to get a better understanding of the theory behind social media marketing. But here are a few of the actionable insights you can apply to building your network:

        1. Do NOT focus on the Vanity Statistics

StartupYard isn’t a product company. We don’t make anything (unless you consider Startups a product, and we don’t), and we don’t provide a service directly to the public. Nothing we do is for sale. So the idea that we need a huge network on Twitter should seem deeply silly to us. But like all slaves of fashion, we find ourselves becoming concerned with that number at the top of the page. Why isn’t it higher? Why is it lower today than yesterday? Is it growing fast enough?

These questions can distract us from the actually important data. How many people are reading our posts? Are we getting retweeted and favorited? Is our network growing in quality, as it grows in quantity? Are we following and being followed by valuable contacts? Despite not having thousands of followers, our posts are regularly clicked on by up to 7% of our followers. That’s a pretty damn good number on Twitter.

If what you’re interested in is being heard, and being noticed, not by anyone, but by the right people, then you should be willing to trade 1000 Twitter followers for one follower, if that person has a network of high enough quality him or herself. So focusing on the right networks within social media is key to a successful strategy.

Invest some time in products like FollowerWonk that allow you to analyze social networks, and identify key influencers, focusing your efforts on capturing the attention of their networks. People on social media are ultimately looking for what is of value to them. So finding networks that have already coalesced around shared values is going to work better than trying to create them from nothing. What are they talking about? What interests them? And what do you have to say about that? This isn’t rocket science, but it’s not sales either. Don’t treat Twitter and Facebook like you would email marketing. It’s not the same at all.

 

  1. Watch Your Networks

There are many ways to monitor and be on top of your social media networks. And this effort goes hand-in-hand with understanding what people are concerned with, and talking about on different platforms, and in different communities. Hootsuite, and TweetDeck are popular for monitoring and managing multiple accounts at the same time, while BufferApp, and lesser known, but beautifully executed Scoop.it, are designed to help you find, curate, and share relevant content to your networks, staying a part of the overall conversation, even when you aren’t on hand to participate directly.

Social media scrapers and analytics companies like Scoop.it or BuzzSumo will also help you identify which content is being shared accross social media networks- information that isn’t always as apparent on the platforms themselves- particularly Facebook. It will show you which posts in your field of interest are popular, and on which networks, and it will grow to focus more and more on the networks that are relevant to your interests, and those of your followers.

 

  1. Automate Your Network: But Not For Evil

Now hang on. Don’t be that guy. Don’t set up automatic direct messages to everyone who follows you, and don’t follow back every bot that follows you either. Let’s all calm down.

There are good and non-evil ways of automating your Twitter network, and making it better. For example, using IFTT, you can automatically gather a list of people who use certain hashtags, and then analyze that list for people who might be interesting to follow on their own, or tweet to, or simply respond to.

You can also use the same service to save lists of people who would be interesting to follow, and by gathering these users in a spreadsheet, you can start to identify which of them are the biggest influencers within their networks, and within your domain as a whole. You can use IFTT or Scoop.it to collect and currate posts by influencers in your network, making yourself part of the conversation. After working with this process for a time, you’ll also be able to anticipate which stories will interest your community, and publish them first, be the first to comment, and write and publish your own blog posts about those topics, as they relate to your products and your company vision. Having your finger on the pulse is just the first step to being a bigger influence on your community.

StartupYard at Bulgaria Web Summit, April 18, 2015

Bulgaria Web Summit, the 11 year-running, not for profit conference for startups and web companies, has invited me, Lloyd Waldo, as a speaker this year.

The summit, a unique event in the region, bills itself as the antidote to expensive, boring conferences, and focuses on the open source, locally grown Bulgarian tech ecosystem. Though this is my first trip to Bulgaria on behalf of StartupYard, our ties to the region include mentor Rumen Iliev, and workshop host and resident growth hacker Bogomil Shopov, one of the event’s organizers, and a friend of StartupYard.

My talk will be titled: “Positioning and Story: Copywriting For Startups,” and it will focus on topics, I have covered on this blog extensively.

Why Is StartupYard Interested in Bulgaria?

Bulgaria’s rapidly developing tech ecosystem is an interesting place on its own. But over the past year, StartupYard has seen some very exciting startups from the area. During our current selections, we’ve talked to several Bulgarian startups, and have been impressed with their enthusiasm, their candor, and their willingness to tackle big ideas in new ways. Not only is the open-source community very strong in Sofia and across the country, but the mentality of modern day entrepreneurship permeates the region. Last year, for example, StartupYard accelerated Gjirafa, a burgeoning player and competitor with Google in the search market of Albania/Kosovo. Since then, our contacts with the region have only grown, and developments grown more interesting as well.

StartupYard is interested in the future of Startups in Eastern Europe and the Balkans, and we believe that a base of talent, creative energy, and new ideas is growing in the region; developments which will benefit Central Europe, and provide fodder for great investments from StartupYard and all of our partners and investors.

I Look Forward to Meeting You

I hope to meet and exchange views with as many startupers and entrepreneurs in Bulgaria as possible. Especially for those that may be interested in finding more about StartupYard, I’d be happy to answer your questions, and give you an idea of what we do, and what we can do for you.  I hope that if you’re there, you’ll find me and say hello.